Overview
This Refund Policy describes general considerations for refunds related to digital marketing services. A signed service agreement or written proposal may contain more specific terms.
Digital Marketing Services
Services may include strategy, creative, content, advertising support, website work, or other agreed deliverables. The service scope and payment terms should be confirmed before work begins.
Service Fees
Fees depend on the agreed scope, timing, deliverables, and requirements. Payments may cover work already scheduled, performed, or committed.
When Refunds May Be Available
A refund may be considered depending on the service agreement, work already completed, third-party commitments, and the circumstances of the request. Refunds are not automatic.
Non-Refundable Services
Work already completed, approved deliverables, reserved time, and non-recoverable third-party costs may not be refundable where permitted by the applicable agreement.
Canceling a Service
Please contact us as soon as possible if you want to cancel or change a service. The applicable agreement will guide notice, timing, and any remaining payment obligations.
Refund Request Process
Email DCINTSOLPAYLLC@gmail.com with the relevant service details and reason for the request, or call 949 593 1794.
Review of Refund Requests
Requests are reviewed based on the applicable agreement, payments made, work completed, and any third-party costs. We may request additional details.
Timing of Approved Refunds
If a refund is approved, timing may depend on the payment method and processing institution.
Third-Party Advertising Costs
Advertising-platform fees and third-party charges may be treated separately from agency service fees where applicable.
Changes to Services
Changes to scope may affect fees, timelines, and refund eligibility. Any changes should be confirmed in writing.
Contact Information
Questions about this policy can be directed to DC INT SOL PAY LLC at 949 593 1794 or DCINTSOLPAYLLC@gmail.com.
DC INT SOL PAY LLC
6112 FAUNA CT · SAN DIEGO, CA 92115 · USA
949 593 1794 · DCINTSOLPAYLLC@gmail.com